Privacy Policy of Delicious Korean

1. Purpose of Processing Personal Information

Delicious Korean processes personal information for the following purposes. The processed personal information will not be used for any purposes other than those outlined below. If the purpose of use changes, we will obtain the necessary consent in accordance with relevant laws and regulations.

1. Account Creation and Membership Management

   We process personal information to confirm membership intent, verify the identity of users, manage accounts, and prevent unauthorized or fraudulent use.

2. Service Provision

   Personal information is processed to schedule 1-on-1 coaching sessions, provide content access, handle payments, and manage user interactions.

3. Handling User Complaints

   We process personal information to verify the identity of complainants, investigate complaints, notify users of complaint resolutions, and ensure a smooth resolution.

4. Community Interaction

   Delicious Korean's community requires users to interact using their real names. This personal information is used to facilitate community discussions and enable users to send direct messages (DMs) to each other.

5. Service Improvement and Marketing

   Personal information is processed to develop new services, offer tailored content, send promotional materials, manage participation in events, and compile usage statistics.

6. Legal Compliance

   Personal information may be processed to comply with legal obligations, including accounting, taxation, and other regulatory requirements.

7. Voice Recording for AI Learning

   During 1-on-1 coaching sessions, voice data may be recorded and used for AI learning purposes, such as improving speech recognition and language learning models. Users will be informed about this recording prior to the session.

2. Legal Basis for Processing Personal Information

Under GDPR, we must establish a lawful basis for processing personal data. The following are the legal grounds on which we rely:

• Contractual Necessity: We process personal information to fulfill the contract we have with users, such as providing access to coaching sessions or purchased content.
• Legal Obligations: Certain data is processed to comply with legal obligations (e.g., financial reporting, tax laws).
• Consent: For marketing communications or voice recordings for AI learning, we will seek explicit user consent.
• Legitimate Interests: We may process personal data to improve services, ensure security, or prevent fraud, provided such interests are not overridden by user rights.

3. Retention Period for Personal Information